Product - Reach
Unify
An all-in-one customer communication platform that helps businesses connect with customers through seamless, multichannel engagement.
The Problem
Why brands need Unify.
Brands default to one channel and wonder why engagement is flat. Customers are everywhere - your messaging should be too.
What It Does
- Send bulk SMS campaigns to large audiences instantly
- Deliver transactional notifications that customers expect in real time
- Engage customers across SMS, WhatsApp, email, and push from one place
- Manage all customer communications from a single platform
- Track delivery, open rates, and conversions across every channel
Who It's For
- Telcos communicating with millions of subscribers across diverse regions
- FMCG brands running multi-market consumer engagement campaigns
- Financial services providers sending transactional and promotional messages
Proof
MTN's NPS programme, run through Unify, achieved an 18-point increase in customer satisfaction scores - driven by messages that reached customers at the right time on the channel they preferred.
See full case studies See Unify in action.
Book a demo and we'll walk you through exactly how it works for your market.